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These terms set out the rules that apply when you open an account and use mo888. Access to our platform depends on your local law and eligible regions — read through before you proceed.
When you register with mo888, you enter into a direct agreement with us. These terms govern every interaction you have through your account — from browsing the game lobby to initiating a deposit via bKash or Upay. They do not replace any applicable local law; where local law in Bangladesh or your eligible region sets a stricter standard, that standard applies alongside these terms. We may update these terms when our services change or when regulatory requirements shift. When we do, we will notify you through your registered account before the changes take effect. Continuing to use the platform after that notice means you accept the revised terms. If you disagree with any update, you should stop using the platform and contact our support team to close your account. These terms are written in English. In the event of any conflict between a translated version and the English text, the English version controls. Your use of payment methods such as bKash and Upay is also subject to the terms of those respective payment providers, which operate independently of mo888.
Deposits made through bKash are processed under both these terms and bKash's own service conditions. We record each transaction in your account wallet. If a discrepancy appears, raise it with our support team and we will investigate using the transaction reference.
Upay transfers follow the same dual-terms structure. Your account wallet reflects confirmed transfers only. Pending or failed Upay transactions should be reported through the support route shown in your account dashboard.
Every deposit, withdrawal and adjustment is logged in your account history. You can review this record at any time from the wallet section of your account. We retain transaction records in line with our data retention schedule.
We publish the current version of these terms on this page. The date at the top of the page reflects the most recent revision. Check back after any notification we send to your registered contact details.
Not every part of your experience on mo888 falls under the same set of rules. Understanding what these terms cover — and what sits outside them — helps you know where to look when a question comes up.
These terms govern how you open, maintain and close your mo888 account. This includes identity verification steps, login credentials and any account-level restrictions that apply based on your eligible region and local law.
Deposits and withdrawals processed through your account wallet — including those made via bKash and Upay — are covered by these terms. The transaction record in your account is the reference point for any dispute.
The game lobby, promotional notices and editorial content published on mo888 are covered by these terms in respect of intellectual property and acceptable use. Game outcomes are governed by the rules of each individual game.
Payment providers, game studios and any external services linked from our platform operate under their own terms. mo888 is not responsible for the policies or conduct of those third parties, and these terms do not extend to them.
You have several practical options available to you as an account holder. You can review your full transaction history at any time from the wallet section of your account — every deposit and withdrawal is listed there with a reference number and timestamp. If any detail on your account is incorrect, such as a contact address or registered payment method, you can update it directly from the account settings page. Where a change requires verification, the page will show you the steps to follow. If you have a question about how these terms apply to your specific situation, you can raise it through our support channel. We will respond with reference to the relevant section of these terms. You can also request a copy of the data we hold on your account by contacting support — the request route is described in the support section below. We aim to handle all account-related requests in a straightforward way; the account settings and support pages are the starting points for most actions.
Open the wallet section of your account to see a full log of transactions, including bKash and Upay deposits. Each entry carries a reference number you can use when contacting support.
Account settings let you update contact information and registered payment methods. Steps that require identity verification are shown inline on the settings page — follow the instructions displayed there.
If a section of these terms is unclear, contact support with the specific question. Our team will respond with reference to the relevant clause rather than a generic reply.
You can ask for a summary of the data we hold on your account. Submit the request through the support channel and we will confirm what is held and how it is used, in line with our data retention schedule.
If you have a question about these terms or need to take action on your account, use the contact routes below. We only list channels that are published and active on the site.
Open the chat widget from any page while signed in to your account. Describe your query and include your account reference number for faster handling.
Send a written query to the support address listed on the Contact page of this site. Include your registered contact details and the relevant section of these terms in your message.
The Help Centre linked in the site footer covers common account and policy questions. Search by topic to find the relevant article before raising a direct support request.
We take a straightforward approach to the data your account generates and the security measures that protect it.
We collect only the information needed to operate your account and process transactions. Your registered details, wallet history and session data are stored securely and are not shared with third parties except where required to process a payment or comply with applicable law.
We use cookies to keep your session active and to remember your account preferences. You can review and adjust cookie settings from the privacy notice linked in the site footer. Disabling certain cookies may affect how parts of the site function.
Your account is protected by the login credentials you set at registration. We recommend using a unique password and reviewing your active sessions from the account security page. If you suspect unauthorised access, contact support immediately using the chat route.
We retain account and transaction data for the period required by applicable law and our internal retention schedule. To request a change to how your data is held, or to ask about retention periods, contact support through the email route listed on the Contact page.
Answers to the questions we hear most often about how these terms work in practice.
Access to mo888 depends on your local law and eligible region. If you are in Bangladesh and your region permits access, these terms apply to your account from the moment you register. Check the eligibility notice on the registration page for the current position.
We will notify you through your registered account before any update takes effect. The revised terms will be published on this page with an updated date. If you continue using the platform after the notice period, you are accepting the updated terms.
Yes. Deposits and withdrawals made through bKash and Upay are recorded in your account wallet and fall under these terms. Those payment providers also have their own service conditions, which apply in parallel and are independent of mo888.
Go to the account settings page while signed in. Most contact details and registered payment methods can be updated there directly. Where a change requires identity verification, the page will display the steps you need to follow before the update is saved.
Yes. Submit a request through the support email route listed on the Contact page. Include your account reference and a description of what you need. We will confirm what data is held and how it is used, in line with our retention schedule.
Contact support immediately using the live chat widget, which is accessible from any page while you are signed in. Our team can review recent session activity on your account and advise on the next steps to secure it.